Draft: have legally reviewed before go-live
01 · Controller
Who processes your data
INQ22 Tattoo Supply, based in Groningen, KvK 42036532, is the data controller for the personal data collected via inq22.com.
Questions about your privacy? Email info@inq22.com with "GDPR" as the subject.
02 · Data
What data we collect
When you order: name, email address, (billing and delivery) address, phone number, KvK and VAT number (business), the contents of your order, and the amount.
When you create an account: also a hashed password and your order history. We never see your password itself.
When you contact us: the content of your message and anything you share with us in it.
Automatically: IP address, browser type, and pages you visit, only to the extent technically necessary, or via analytics cookies when you've explicitly consented to them (see Cookies).
03 · Purposes
Why we collect it
To perform the contract: processing your order, invoicing, delivery, customer service. For our legal obligations: tax administration, fraud prevention. For marketing (newsletter): only with your explicit consent, and you can unsubscribe again with one click.
04 · Sharing
Who we share data with
We only share what's necessary with the parties that help us:
- Mollie: for payment (they receive your name, email, and amount, not the contents of your cart).
- PostNL: for delivery (name, address, phone number for delivery notifications).
- Resend: for sending transactional emails (email address + message).
- Vercel & Neon: for hosting and database management (everything, but encrypted and only for storage/processing under our instruction).
We never sell your data to third parties.
05 · Retention
How long we keep it
Order data and invoices: 7 years (statutory tax retention period).
Account data: for as long as your account is active. If you request deletion, it's removed within 30 days (except data we're legally required to retain, see above).
Contact messages: 2 years.
Newsletter subscription: until you unsubscribe.
06 · Rights
Your rights
You have the right to access, correct, erase, restrict, and port your data, and to object to its processing. Send an email to info@inq22.com and we'll respond within 30 days.
Not satisfied with how we handle it? You can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
07 · Security
How we secure your data
Traffic over HTTPS, passwords hashed (bcrypt/scrypt), databases encrypted at rest, access limited to team members who strictly need it for their work. Security incidents are reported within 72 hours as required by the GDPR.